Terms & Conditions
Terms and Conditions of hyx technologie
1. Refund Policy:
1.1. We strive to ensure complete satisfaction for all purchases made through our e-commerce platform. If you are not entirely satisfied with your purchase, we're here to help.
1.2. Refund requests must be made within 10 working days of the purchase date. Beyond this period, refunds may not be possible except in exceptional circumstances as determined by hyx technologie
1.3. To be eligible for a refund, the item must be unused, in the same condition that you received it, and in its original packaging.
1.4. Certain products may not be eligible for refunds due to their nature. Any such exceptions will be clearly stated on the product page.
1.5. Refunds will be processed within 10 business days after the return of the item(s) and inspection for eligibility.
1.6. Shipping and handling charges are non-refundable, unless the return is due to an error on our part.
2. Cancellation Policy:
2.1. Orders can be canceled within half an hour of placement, provided they have not yet been processed or shipped.
2.2. To cancel an order, please contact our customer support team immediately with your order details.
2.3. If the order has already been processed or shipped, it cannot be canceled. In such cases, please refer to our refund policy.
3. Contact Information:
If you have any questions or concerns regarding our refund and cancellation policy, please contact us at:
HYX TECHNOLOGIE
ABIDJAN COCODY RIVIERA 2
Abidjan
2250769225547
4. Changes to This Policy:
4.1. We reserve the right to update or change our refund and cancellation policy at any time without prior notice. Any such changes will be effective immediately upon posting on our website.
4.2. It is your responsibility to review this policy periodically for any changes. Your continued use of our e-commerce platform after any modifications to this policy will constitute acknowledgment of the modifications and agreement to abide by the updated policy.
By using our e-commerce platform, you agree to adhere to the terms and conditions outlined in this refund and cancellation policy.